FAQs

Returns

• We do not accept returns at this time.

Exchange Policy

• Merchandise must be exchanged within 15 days of receipt.

• Merchandise must be unworn and unwashed.

• Any merchandise marked "Final Sale" cannot be exchanged.

• Hats, earrings, underwear, swimwear cannot be exchanged.

• All footwear returns must include the original shoe box in its original condition .

• Customer agree to pay shipping fees to process exchanges

Order Delivery

Hey! Just a reminder that you will receive your order anywhere from 1-3 weeks from the date that your order is placed. After your payment is authorized and shipment is verified, you will receive a shipping notification email that will provide a tracking number for your shipped order.

How Can I Pay?

We accept Visa, MasterCard, Discover and American Express credit card payments as well as PayPal, Apple Pay, Google Pay, and Amazon Pay payments. We do not accept personal checks, money orders or direct bank transfers.

I’m Unsure about a Size or I Have a Fit Question. How Do I Find This Information?

Please see our Size Chart for general information on sizing. If you have a specific questions about the fit of an item or measurement guidelines, please email our customer care department at help@hijabipop.com.

When Will My Order Ship?

Most orders ship within 1-3 business days of purchase. Shipping times may vary due to availability of merchandise. Most items are handmade with love so please allow up to 1-3 weeks processing time. Orders are not shipped on the holidays.

Size & Measurement Charts

Please use the size chart to help determine your size. Because sizing andcut will vary between styles for each original item, please use the charts as a general guide to compare the various size scales. If you have a specific sizing question or would like more information, please contact customer care at help@hijabipop.com.

*Measurements are for stretch and knitwear fabrics.

How to Measure Your Size

Bust

For bust size, measure around your chest at the fullest point of your bra cup. Make sure to go under your arms, not around them!

Natural Waist

Measure around the smallest part of your waistline

Hips

Stand with your heels together, keeping tape straight and parallel to the floor. Measure around the fullest part of your hips.

Dress Length

Stand with your heels together, keeping tape straight and perpendicular to the floor. Measure from the high point of your shoulders down the length of your back.

Inseam

Find a pair of pants that fit you well and measure from the crotch seam to the opening at the bottom of the pant leg. Round the number to the nearest 1/2" to get your inseam length.